Asana adds AI tools for human and agent work management

Asana Inc. announced a new product suite on Tuesday at its Work Innovation Summit in London aimed at helping organizations manage work done by humans and artificial intelligence agents in the same plan. The company said the package, called Agentic Work Management, is meant to act as an operating system for human-agent teams.

The suite includes three main pieces: a chief of AI staff for every Asana user, three new applications for teams, and a new generation of AI teammates. Asana said the goal is to let people and AI agents work together while keeping goals, priorities and follow-up work visible across teams.

A central part of the launch is Dash, an AI agent that Asana described as a shared layer for employees. According to the company, Dash understands goals, priorities and what work needs attention across teams and tools. It is designed to help work move through a shared system, rather than getting lost in inboxes or messaging threads.

Asana said Dash can pull in information from meetings, Slack threads, emails and other unstructured messages through the company’s Work Graph. The Work Graph is Asana’s data model for mapping an organization’s tasks, projects, goals and relationships. Unlike traditional task-based tools, Asana said the Work Graph supports one-to-many relationships, so a single task or project can be tracked across multiple networks at once.

The company said Dash will also learn to route specific alerts and actions to the right employee or AI agent. That is intended to keep people informed about the tasks that need attention and help projects stay on track.

Asana also updated its AI teammates, which it first launched in 2024 as generative AI bots that could automate work for employees. The company said the updated version includes improved personalities, intelligence and capabilities, along with a new skills library of repeatable patterns, integrations and a chat-based front door that helps surface the right teammate for the job.

More than 10 new integrations are included, among them Gmail, Outlook, Slack, HubSpot, Figma and Canva. Asana said those connections let AI teammates handle multistep work across the tools teams already use every day, including tasks such as report compilation and data collection.

The company also said it is expanding into industry-specific AI teammates built with domain knowledge. These prebuilt agents are aimed at sectors such as manufacturing and retail, where workflows tend to be more specialized.

Alongside the core platform update, Asana introduced three specialized systems. Asana Service Management is designed for IT, human resources, facilities and other service teams. The company said it combines ticketing and project execution in a self-learning knowledge base, so work can move from ticket to project without losing context.

Command is aimed at software teams. Asana said it reduces developer frustration by generating tickets from the codebase, specifications and past decisions, while also coordinating work across agents that can flag risks and recommend next steps for review.

Asana Client Management is built for agencies and client-facing teams. The company said it provides a branded portal for client intake, staging projects, producing deliverables and sending status updates, while using the Work Graph to show where each team stands.

The company said the new tools are intended to help organizations work faster, take on more clients and keep projects moving with less manual coordination.